"The shopping experience is fine until you get to a self check out and you want to purchase a bottle of wine and it takes 15 minutes of chasing down associates to try to get someone to scan your ID. Then I was met with a very rude associate who told me that my ID was invalid because it was vertical. I recently turned 21 years old and have not had the time to switch my ID. I do not know a single law any state that requires you to have a horizontal ID the day you turn 21 to purchase alcohol or else everybody's 21st birthday would be spent at the DMV. The lady told me she would let it go just this once after I stated that my date of birth was clearly visible on my drivers license. And all this treatment was after I waited a lot of time to even find an associate!! This is unacceptable. Sam's Club needs to address this issue by one having an associate present at self checkout lines during all business hours and not wandering off through the store. And secondly, Sam's Club needs to train its cashiers that someone over the age of 21 with a valid ID can purchase alcohol in the United States. This should be common sense."
Kroger
3.5
58
220 Wears Valley Rd, Pigeon Forge
OPEN · 07:00 - 23:00 · +1 865-429-0874
"They always have what I want. Nice people. Good bakery. Good fruit and Veggie department."
Walmart Supercenter
2.5
12
809 N 12th St, Murray
OPEN · 06:00 - 23:00 · +1 270-753-2195
"Get more employees to actually work instead of stand around I don't work here I shouldn't be scanning my own (profanity removed)!"
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