Like many fashion retailers that sell online, Asos has a returns problem. Not that the company would necessarily classify it as such (offering a generous returns policy boosts customer satisfaction, ...

Another weekend, another outpouring of outrage on social media. This time, the ire was reserved for online fashion brand Asos ...

Asos shoppers have expressed anger after their accounts were shut for returning too many orders. Some customers have received emails in recent days informing them they are banned for allegedly ...

A new purchasing habit has emerged as the coronavirus pandemic continues to keep people indoors: Shoppers are returning fewer items — a behavior that appears to have boosted Asos’ sales and profit ...

Frequent shoppers at Asos, prepare for a shake-up: the fashion giant has announced an impending charge on returns, urging customers to review their emails regarding this significant policy change.

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Fashion marketplace ASOS has announced it will begin charging some customers £3 ...

Return too many items in your online shop? You could have your account blocked, say experts. This follows news that popular online retailers ASOS has begun deleting customers' accounts due to high ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

Tskenya-Sarah Frazer used to be an avid Asos shopper, having started buying clothes on the online retailer's website 14 years ago while still at school. Fast-forward to 2025 and Tskenya-Sarah is now ...

LONDON, June 16 (Reuters) - British online fashion retailers ASOS (ASOS.L), opens new tab and Boohoo (BOOH.L), opens new tab cautioned on Thursday that they are being hurt by rising product returns as ...

LONDON, Oct 19 (Reuters) - British online fashion retailer ASOS has no plans to follow rivals in charging for product returns, its boss said on Wednesday. "I acknowledge that some of our competitors ...