The popularity of RCS among brands lies in its combined advantage of offering low-cost messaging along with media-sharing ...

Shamel Addas , Professor of Digital Technology, Smith School of Business Companies have been utilizing chatbots for decades, ...

We live in a world where personalized consumer experiences are increasingly the norm. To think, a couple of decades ago, the ...

A new automation tool from mBrain has been launched to help Dublin businesses streamline their marketing and sales strategies ...

Fekomi Global Limited has launched an innovative AI-powered customer care and sales bot in ... stating that, Fekomi Global’s ...

Data-centric cloud security company Lookout integrated an advanced, AI-driven chatbot by Embrace.ai into its Lookout partner ...

The growing demand for conversational agents has pushed businesses to increasingly leverage AI-powered chatbots. These ...

A study by Accenture found that nearly one-third (33%) of customers leave a brand after just one bad experience Customer ... audio AI models to understand customers’ queries and build chatbots ...

Accessible via multiple platforms, these chatbots provide real-time, personalized support, enhancing overall customer ...

Meet Emma, Germany’s new AI travel influencer, who behaves remarkably like a chatbot. The travel industry has some thoughts.