Small businesses such as hotels, auto dealer service centers and professional offices typically make use of a front desk area to greet and serve customers. A clean, efficient front desk operation ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...