NYSEG is hosting four public sessions this week in Clarence, Cheektowaga, Depew and Alden to review billing concerns that customers have informed 7 News about all summer.

Western New York residents gathered Tuesday in Cheektowaga seeking answers about why their electric bills have been skyrocketing. Most of the customers said they ...

Forecasters say they expect Tropical Storm Helene in the Caribbean Sea to strengthen rapidly and become a hurricane as it moves north across the Gulf of Mexico toward the U.S.

After hitting Florida, Tropical Storm Helene is projected to climb up the U.S. to parts of Missouri, Illinois, Tennessee, ...

The meetings are a result of reporting by 2 On Your Side that has brought customer concerns about high electric bills and new Smart Meters to the company.

President Biden has approved Governor Kathy Hochul’s request for a Major Disaster Declaration to provide federal assistance ...