Customer expectations continue to rise, as does competition; because of this, call center managers, and leadership must find ...

Sept. 18, 2024 — Salesforce and Google Cloud have announced an expanded partnership to create Salesforce Agentforce Agents ...

Meanwhile, at its annual Dreamforce conference in San Francisco, Salesforce doubled down on AI, in particular betting big on ...

Salesforce and NVIDIA have announced a strategic collaboration to develop advanced AI capabilities for the enterprise ...

Salesforce CEO and co-founder ... breaks or needs to be repaired, you call the call center, and then they arrange to bring it in. We deployed our technology there and then what we found was that those ...

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The winner wowed judges with a natural-sounding artificial intelligence tool that also explained its decision-making on the ...

All right. So all right, I think we're going to get going in the interest of time. I know people are still moving around, but it's my pleasure to introduce Matt Garman, the CEO of AWS, representing ...

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