A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...

According to a new research by the US Chamber of Commerce, there has been a 17% increase in small businesses using AI in 2024 ...

A global survey and expert insights reveal how generative AI has already transformed the software development lifecycle—and ...

The findings are supported by Khan, co-founder of London's Harley Street Skin Clinic, who spoke about the risks of using ...

The toolkit helps reporters discover tools in categories like satellite imagery, maps, and social media, and is designed to ...

Far from mere tools, employee surveys and interviews serve as key indicators of an organization’s overall health and success.

We report on Jesse Anderson's 2024 Data Teams Survey which showed a lag in DataOps capabilities, slow LLM adoption, and a ...

The rate of youth tobacco use has dropped to its lowest levels in 25 years, new data from the 2024 National Youth Tobacco ...

About a third of high school teachers have used artificial intelligence tools to help with a time-consuming task: Writing ...

The growing adoption of generative AI tools across various industries signifies a significant shift in business operations ...

Only 38% of U.S. adults are comfortable discussing their bank account balances with family members or close friends, a ...

Vertex AI Search for Healthcare is designed to quickly query a patient’s medical record. Google says the tool will reduce the administrative burden for payers and providers.