Amid rising complaints from air travellers related to web check-in, IndiGo on Saturday said that the process is "not mandatory". The Indian airline, however, recommended its passengers to web check-in ...

The government Monday said it was reviewing airlines’ decision to charge passengers for any of the seats selected at the time of web check-in to ascertain whether the move is in compliance with ...

Following an outcry over an apparent change in its web check-in policy, low-cost airline IndiGo has clarified that it has “neither changed its web check-in policy nor is there any charge for web check ...

Several complainants alleged that airlines often forced passengers to opt for a paid seat despite promising “free mandatory web check-ins”. Amid a spike in reported complaints of airlines forcing ...