Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...
CAA said Wednesday that it has promoted 13 to agents or executives from its Elevate program, the entertainment and sports agency’s next-gen training portal. The promotions include: Ally Brzezinski, to ...
Christmas has come early for 105 UTA employees as they progress across 22 divisions, and CAA has bolstered 13 Elevate ...
A federal judge has allowed most claims in a senior Secret Service agents lawsuit alleging a hostile workplace, retaliation, ...
CATO's Top 20 Touring Agents, recognising the most engaged learners in the CATO Touring Academy for the final month of 2025.
UTA announced its latest round of promotions, with 105 employees boosted to new positions across 22 departments.
It was a really strong Black Friday window for the company,” said John Diorio, vice president of business development, North ...
As AI automates the work that once trained junior lawyers, firms must rethink how capability is built. New simulation-led and ...
Now that Boston’s “Big Three” have all reached the majors, who are the new prospects for Red Sox fans to know heading into ...
A growing talent shortage is reshaping the insurance industry, and new data from JustInsurance shows why many aspiring agents ...
Capital & Main investigated seven of the city's largest rental property owners and found most skirted anti-discrimination ...
The success of efforts to turn Phoenix into a dominant center of semiconductor manufacturing may hinge on efforts to train ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results