According to a new research by the US Chamber of Commerce, there has been a 17% increase in small businesses using AI in 2024 ...

In this article, I’ll outline what's at stake and provide the practical strategies that any leader can implement to take ...

Key Points The margin of error allows you to use smaller sample sizes when conducting customer surveys. The measurement ...

Marking the 175th Anniversary of the Invention of the Telephone, Sinch Highlights Key Trends and Innovations Shaping the Next Era of Customer Engagement. ATLANTA and STOCKHOLM, Oc ...

In the inaugural American Customer Satisfaction Index (ACSI) results, released today, mortgage lenders come up short-handed ...

The growing adoption of generative AI tools across various industries signifies a significant shift in business operations ...

New x-hoppers survey: 51% of U.S. & U.K. consumers prefer in-store shopping, with safety, friendly staff, and stocked shelves ...

By understanding what your customers want, creating personalised connections, and building a sense of community, you can turn ...

More than a quarter of partners believe that 76-100% of their revenue will come from AI technologies over the next 4-5 years. Partners identified infrastructure, cybersecurity, and customer experience ...

I find rewards programs to be an often underutilized tool that can help you cut marketing costs by connecting directly with ...

B2B Marketers Can't Reach Their Goals BOULDER, Colo., Oct. 8, 2024 /PRNewswire-PRWeb/ -- Pipeline360, Integrate's media business, revealed new survey results from the "H2 2024 State of B2B Pipeline ...