Western New York residents gathered Tuesday in Cheektowaga seeking answers about why their electric bills have been ...

NYSEG has scheduled meetings to go over bills with customers in person as questions and concerns from customers about smart ...

NYSEG is hosting four public sessions this week in Clarence, Cheektowaga, Depew and Alden to review billing concerns that customers have informed 7 News about all summer.

Most of the NYSEG customers said their bills rose after NYSEG installed smart meters at their homes. I have been looking into this issue and have spoken to multiple customers and NYSEG ...

NYSEG representatives are going around Western New York communities to directly address concerns over higher utility bills ...

The meetings are a result of reporting by 2 On Your Side that has brought customer concerns about high electric bills and new Smart Meters to the company.

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent electric bills. From questions ...

Something smells rotten in Denmark when it comes to the extremely high increase in NYSEG bills ... pay a monthly bill if they don't want a smart meter? Who is building these smart meters?

They are a solution. At NYSEG and RG&E, we have upgraded more than 700,000 legacy meters to smart meters statewide, including in our Lancaster division. We’re happy to report they are working ...

NYSEG and RG&E plan to install more than 1.3 million electric smart meters as well as add 600,000 natural gas modules for customers in 17 NYSEG and RG&E divisions statewide. Avangrid, a sustainable ...

New York State Electric and Gas is hosting an informational meeting about smart meters from 4:30 to 6:30 p.m. Thursday, Sept.