New York State Electric and Gas will conduct an informational meeting from 4:30 to 6:30 p.m. Thursday, Sept. 26, at the West Seneca Public Library, 1300 Union Road. There is no formal presentation for ...

NYSEG representatives are going around Western New York communities to directly address concerns over higher utility bills ...

NYSEG is hosting four public sessions this week in Clarence, Cheektowaga, Depew and Alden to review billing concerns that customers have informed 7 News about all summer.

Western New York residents gathered Tuesday in Cheektowaga seeking answers about why their electric bills have been ...

The meetings are a result of reporting by 2 On Your Side that has brought customer concerns about high electric bills and new Smart Meters to the company.

NYSEG has scheduled meetings to go over bills with customers in person as questions and concerns from customers about smart meters persist after our reports.

Supervisor Bob Leary said at Monday night’s board meeting that the Town of Lancaster is getting a lot of calls from concerned residents watching their energy bills climb higher and higher. Many ...

New York State Electric and Gas is hosting an informational meeting about smart meters from 4:30 to 6:30 p.m. Thursday, Sept.

Here’s how it works. A smart lock is more than just a convenience; it can also give you peace of mind knowing that, if you're away from home, you'll know if someone enters your home. You can ...

Something smells rotten in Denmark when it comes to the extremely high increase in NYSEG bills ... pay a monthly bill if they don't want a smart meter? Who is building these smart meters?

While we may wish that every table fan, lamp, and appliance in our home was connected and controllable from the cloud, most of the devices in our smart homes are considered "dumb." Thankfully ...

Many problems with smart meters relate to the in-home display not working, according to feedback we receive from our members and supporters. The in-home display (IHD), also called a smart meter ...