NYSEG is hosting four public sessions this week in Clarence, Cheektowaga, Depew and Alden to review billing concerns that customers have informed 7 News about all summer.

Western New York residents gathered Tuesday in Cheektowaga seeking answers about why their electric bills have been skyrocketing. Most of the customers said they ...

The meetings are a result of reporting by 2 On Your Side that has brought customer concerns about high electric bills and new Smart Meters to the company.

BUFFALO, N.Y. (WKBW) — Throughout the summer 7 Problem Solvers has been going through your calls and emails about higher than usual NYSEG energy bills. Most of the NYSEG customers said their ...

It’s coming at a time when many NYSEG customers are upset about rising energy costs after their rates went up. On Thursday, Burke went before the Erie County Legislature with his proposal of ...

After hitting Florida, Tropical Storm Helene is projected to climb up the U.S. to parts of Missouri, Illinois, Tennessee, ...

The Southern Tier and other areas of New York will see federal funding after FEMA approved a major disaster declaration.

Storm Prediction Center map of potential tornado risk (main) and a sign showing a tornado warning (inset). A risk of scattered severe thunderstorms is bringing a possibility of tornadoes.

The declaration opens federal assistance to communities in Essex, Franklin, Jefferson, St. Lawrence and six other counties.