NYSEG is hosting four public sessions this week in Clarence, Cheektowaga, Depew and Alden to review billing concerns that customers have informed 7 News about all summer.

Western New York residents gathered Tuesday in Cheektowaga seeking answers about why their electric bills have been skyrocketing. Most of the customers said they ...

The meetings are a result of reporting by 2 On Your Side that has brought customer concerns about high electric bills and new Smart Meters to the company.

BUFFALO, N.Y. (WKBW) — Throughout the summer 7 Problem Solvers has been going through your calls and emails about higher than usual NYSEG energy bills. Most of the NYSEG customers said their ...

It’s coming at a time when many NYSEG customers are upset about rising energy costs after their rates went up. On Thursday, Burke went before the Erie County Legislature with his proposal of ...

After hitting Florida, Tropical Storm Helene is projected to climb up the U.S. to parts of Missouri, Illinois, Tennessee, ...

The westbound lanes will remain open, with one lane for each direction. After that pipe is replaced, NYSEG will close the westbound lanes to replace the pipe on the north side. The eastbound ...

Something smells rotten in Denmark when it comes to the extremely high increase in NYSEG bills. Is the CEO and other people at the top now getting a bigger salary? Why are people forced to pay a ...

The National Hurricane Center is tracking Tropical Storm Gordon, a disturbance northeast of Florida and three tropical waves, according to the center's latest advisory Saturday. Some weakening of ...