An inquiry into Optus’ emergency services telephone number outage in Australia, which resulted in two deaths, revealed a ...

Two Optus customers have accused the embattled telco of trapping them in a complaint "merry-go-round", as more people demand compensation over lengthy service outages and other serious issues. The ...

A network server failure is behind a lengthy outage impacting around 95,000 Optus NBN customers in Brisbane and parts of Queensland. The outage began in the "early hours" of Wednesday, based on posts ...

When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without ...

“Optus confirms that mobile services in the Frankston and Mornington Peninsula areas of Victoria have now been fully restored following a suspected vandalism incident earlier today,” the telco said in ...

Australian mobile carrier Optus suffered yet another network outage this week, which it has blamed on vandalism to its infrastructure. The outage impacted around 14,000 users near Melbourne, and comes ...

SYDNEY: Australia's Optus suffered a service outage on Wednesday morning (Nov 26), two months after a broader disruption that was said to have caused four deaths when customers failed to get timely ...

More than 14,000 Optus customers were left without coverage on Wednesday morning and unable to phone emergency services amid the “significant” outage, which affected people in Frankston and the ...

Customers of big telco companies are being trapped in complaint merry-go-rounds that fail to fix their phone and internet problems quickly. Advocates are calling for tough penalties if companies ...

According to the Optus website, the issue has been caused by an "aerial fibre break". Source: AAP / Mark Baker/AP An act of vandalism has caused the latest significant Optus outage, affecting ...

Add articles to your saved list and come back to them any time. Victorian Premier Jacinta Allan has sought an urgent briefing after an Optus outage left more than 14,000 customers in the state’s south ...