5 Key Call Center Software Features + How to Judge Them
There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...
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Are Contact Centre Agents More Productive at Home or Office?
Are Contact Centre Agents more productive at home or in the office? John Colgan, CEO of Solgari, discusses - contact centre ...
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Salesforce to recruit 1,000 employees only for its new AI product
Salesforce, the customer relationship management (CRM) software company, is planning to recruit 1,000 employees to sell its ...
Salesforce’s MuleSoft helps businesses create real-time AI agents with AsyncAPI support
Salesforce Inc.’s MuleSoft integration platform today announced support for a new event-driven application programming ...
Salesforce Golden Cross Sparks Bullish Surge As Companies Begin To Wield Agentforce's AI Capabilities
I's not just the technicals that have caught investors' attention. Agentforce, Salesforce's latest AI innovation, is sending ...
I Went Inside Salesforce’s ‘First-Ever’ Summit On Prioritizing Inclusive AI
Yours truly attended Salesforce's AI Equality Summit in downtown San Francisco. Steven Aquino . Salesforce on Monday ...
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Behind the Scenes of Salesforce's Latest Options Trends
Salesforce Call and Put Volume: 30-Day Overview Salesforce provides enterprise cloud computing solutions. The company offers customer relationship management technology that brings companies and ...
How to Start Working as a Call Center Agent From Home
A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...
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Salesforce Inc (NYSE:CRM) Unveils MuleSoft’s AsyncAPI Tool, Powers AI Agents that Work with Real-Time Data
On November 4, Salesforce Inc.’s MuleSoft integration platform, an easy-to-use platform that helps IT teams automate ...