Driving workforce productivity: Dayforce AI Agents proactively anticipate scenarios such as a paid time off request, HR case creation, or other common business processes. By understanding employee ...

Brands like Saks has already launched AI agents and is helping customers return items and process refunds. If you're ...

Salesforce's Alice Steinglass explains how Agentforce for Developers can help an enterprise craft and deploy AI agents that will help businesses automate work.

Wells Fargo upgraded Twilio (NYSE:TWLO) to Overweight from Equal Weight, while downgrading Sprinklr (CXM) Five9 (FIVN). Analysts led by Michael Turrin said they favor ServiceNow (NOW) over Salesforce ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

Business communications service provider Dialpad Inc. today announced the launch of Dialpad Support, a complete ...

CHICAGO, Nov. 12, 2024 /PRNewswire/ -- Natterbox, a global leader in cloud contact center ... AI Call Coaching product, AI Assist leverages powerful generative AI capabilities to eliminate post-call ...

The SaaS provider is looking to bring AI agents to its customer and IT service segments after reporting $2.7 billion in ...

LinkedIn says Hiring Assistant is the platform’s first AI agent Hiring Assistant is currently available to a select group of customers LinkedIn is also introducing an AI coaching feature to Premium ...

LinkedIn has recently launched Hiring Assistant, a new AI-driven tool designed to streamline recruitment processes by automating several routine tasks. Aimed at supporting recruiters and hiring ...

Set your phone to redirect to the call center when someone rings in. Calls will automatically be transferred to an agent who uses either a script or set guidelines relevant to your business when ...

While the pandemic-era spike in the number of fatalities from vehicle crashes in the U.S. has abated some, 49% of Americans today say people in their community are driving less safely compared with ...