CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services.

The question is whether we’re getting the ominous Agent Smith from The Matrix or the human and approachable Agent J (Will ...

Customer service is seen as one of the sectors where AI could have the biggest impact.

Salesforce Data Cloud is transforming how businesses make decisions by unifying data sources and leveraging advanced AI ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Certinia's customers will be amongst the first to benefit from the productivity boost that Agentforce promises. Salesforce ...

Options trading presents higher risks and potential rewards. Astute traders manage these risks by continually educating ...

The impression coming out of Dreamforce this year is that Salesforce has assembled a powerful team of AI engineering talent ...

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced ...

Salesforce continues to build momentum with Data Cloud, the heartbeat of the Salesforce Platform and foundation of ...

At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly ...

Certinia enlisted in Salesforce’s Agentforce partner network. The news follows last week’s debut of Salesforce Agentforce ...