Wells Fargo analyst Michael Turrin raised the firm’s price target on Salesforce (CRM) to $330 from $275 and keeps an Equal Weight rating ...

Karthik believes the future of technology lies in its ability to anticipate and address the ever evolving needs of customers.

Salesforce (CRM) stock is having its best rally of the year. Since closing at $291.37 on October 31, CRM shares have advanced ...

In the future roughly 75 per cent of the value of generative AI will come from customer-facing functions, such as customer ...

The platform for data agents enables teams to easily and safely advance their businesses with data-driven insights they can act on to deliver measurable impact.

Consumers are losing up to a business day trying to resolve a single customer service issue. New research from Salesforce ...

A customer service team in an office setting using the company's Customer 360 platform to communicate with customers.

Alphabet has a lot of irons in the fire, including Google Cloud and its ... the time of this writing. Salesforce software helps a company's employees get things done faster, including chasing sales ...

As a Salesforce Certified Technical Architect (CTA), I've ... routine tasks so that human agents can focus more on the more ...

Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced at its annual developer conference, BUILD 2024, Snowflake Intelligence (in private preview soon), a new platform that will enable ...

Frank Fillmann, general manager, Australia & New Zealand, Salesforce. Enter AI agents ... and making it available to back ...