A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...

A global survey and expert insights reveal how generative AI has already transformed the software development lifecycle—and ...

According to a new research by the US Chamber of Commerce, there has been a 17% increase in small businesses using AI in 2024 ...

The findings are supported by Khan, co-founder of London's Harley Street Skin Clinic, who spoke about the risks of using ...

Startup Kanny wants to let your former coworkers rate your character so you can learn about yourself and stand out in the ...

The toolkit helps reporters discover tools in categories like satellite imagery, maps, and social media, and is designed to ...

We report on Jesse Anderson's 2024 Data Teams Survey which showed a lag in DataOps capabilities, slow LLM adoption, and a ...

Australian employees lag in AI training and enablement. Qualtrics urges an employee-centric approach to AI adoption.

About a third of high school teachers have used artificial intelligence tools to help with a time-consuming task: Writing ...

The growing adoption of generative AI tools across various industries signifies a significant shift in business operations ...

A new survey conducted by the Pew Research Center found most Americans — about 7 in 10 — support banning middle and high ...