It’s not easy being a customer service agent —particularly when those customers are so angry with a product that they want to ...

Apple’s artificial intelligence efforts aren’t as impressive as they seem, according to internal studies. AI chatbots from ...

Sonos may be about to release a new pair of headphones, even more premium than the Sonos Ace, but without a price increase.

Sonos had high hopes for the Ace headphones, aiming to sell as many as 1 million units. However, due to various factors, including a problematic app launch and the headphones' $45 ...

Scientists say beef production takes a heavy toll on the environment. Cattle produce methane, a powerful planet-warming gas, and forests get cut down for pastures. But one farm in northern ...