AI processes may not be the headline-makers, but they’re the backbone of how organisations create value, manage risk, and serve customers at scale ...

Effective management of essential retail provisions of in-store essentials such as packaging and hangers can save costs and ...

There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer ...

The gap between AI's evolution and regulatory frameworks isn’t a reason to delay action: it is precisely why organisations ...

Business coach and author Cassie Davison explains what business owners can learn from hospitality about building sustainable businesses In senior leadership circles, sustainability is often discussed ...

Dynamic pricing is under scrutiny again, with customers accusing companies of behaving unfairly by adjusting prices in real ...

The real competitive edge lies not in rushing to adopt AI, but rather in adopting it with purpose and clarity, argues Simon Noble at Cezanne AI has moved rapidly from emerging technology to everyday ...

Adopting AI with FinOps principles in mind grants financial visibility, alignment across teams, cost control and the ability ...

The future of business will involve agentic AI. Already, most companies, some 93 per cent, are planning to trial agents for software development. However, even as the use of AI rises, trust in AI ...

Geospatial data is transforming ESG from self-reported claims into verifiable, investment-grade evidence – Alastair Greener ...