The AI landscape has moved beyond the "conversational" era, defined by human-to-machine dialogue, into the "agentic" era, ...

Over the past few years, technology has been somewhat of a moving target. In one area, AI, cryptocurrency, and big data have ...

Trillions of dollars are being transferred by the international financial community to sustainable investments that adhere ...

In order to manage client interactions, address problems, and improve customer happiness, contact centers are essential. AI ...

Making mistakes when starting your own business is inevitable, a necessary part of the process, and nothing to be ashamed of ...

Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today. Fremont, CA: It is impossible to ...

Accomplished, strategic and driven transformational IT professional with significant hands-on global experience in IT operations (retail/manufacturing), project management with proven track record of ...

Tatyana Sorokina is the Executive Director of Analytics & AI Products at Novartis, where she leads enterprise AI strategy for the International commercial organization. She oversees cross-functional ...

Gary Kraversky is a highly skilled IT and Business leader with more than 25 years of hands-on experience, empowering and directing technical and business teams to achieve business goals and financial ...

I have been developing AI-based systems since the early 1990s, long before AI was widely accepted or trusted. Convincing people of AI's potential to improve performance was a significant challenge for ...

It still amazes me how quickly the communication landscape has changed for enterprises. We can divide that change into three different categories: data, voice, and platform. Each one contributed ...

With over two decades of global experience, Tina Vaswani has led numerous digital transformation initiatives and developed successful technology strategies. She is widely recognized for driving ...