The Paybill service is a payment collection service that allows businesses to collect money regularly from customers through M-PESA. Through Paybill numbers, you can pay for services and utilities ...

The Constitution of the Company’s Board as stipulated by its Articles of Association is 11 Directors. There are currently nine Non-Executive Directors and one Executive Director, the Chief Executive ...

Key numbers FY2024 How we continued to create value in FY2024 Our Safaricom journey ...

M-PESA float availability/deposit/withdrawal (super agency services) are offered by banks in the following models. Some banks only offer super agency services to M ...

As in integral and integrating philosophy, customer obsession is not only one of the four pillars of our Spirit of Safaricom culture, but is a key part of our social and relationship capitals. It is ...

During the year under review, our Kenyan business recorded impressive results, with strong growth in M-PESA, mobile data, fixed service and wholesale transit revenue. We delivered double-digit growth ...

Click on “My Applications” tab. Enter your phone number to receive a unique OTP (PIN) sent via SMS. A list of all applications made by you shall be displayed. Only the applicant can view the status of ...

As we have faced the challenges of a market landscape that has been impacted by security, regulatory and infrastructure-sharing dynamics, during the year under review, we accordingly adjusted our ...

We strive to continually embed value within our organisation by aligning all our activities with our purpose, mission, vision and values, through the Spirit of Safaricom, Customer Obsession and our ...

The Spirit of Safaricom forms an important part of our human, intellectual, social and relationship capitals. It is the foundation of our culture, guides our beliefs, behaviours and language, and ...

In addition we made several enhancements including investing in a data privacy protection tool that will assist in the discovery and protection of our PII data. Although many positive impacts are ...