The popularity of RCS among brands lies in its combined advantage of offering low-cost messaging along with media-sharing ...

We live in a world where personalized consumer experiences are increasingly the norm. To think, a couple of decades ago, the ...

Shamel Addas , Professor of Digital Technology, Smith School of Business Companies have been utilizing chatbots for decades, ...

A new automation tool from mBrain has been launched to help Dublin businesses streamline their marketing and sales strategies ...

The growing demand for conversational agents has pushed businesses to increasingly leverage AI-powered chatbots. These ...

Fekomi Global Limited has launched an innovative AI-powered customer care and sales bot in ... stating that, Fekomi Global’s ...

A study by Accenture found that nearly one-third (33%) of customers leave a brand after just one bad experience Customer ... audio AI models to understand customers’ queries and build chatbots ...

Accessible via multiple platforms, these chatbots provide real-time, personalized support, enhancing overall customer ...

Meet Emma, Germany’s new AI travel influencer, who behaves remarkably like a chatbot. The travel industry has some thoughts.

Devexperts has announced that Devexa, its AI-powered virtual assistant and chatbot, has integrated with instant messaging and VoIP social platform, Discord.