How to Make a Call Center Knowledge Base Reps Actually Use
A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...
businessrecord1d
Two questions for marketing pros
There was one recurring theme throughout the Business Record’s recent survey which asked Central Iowa marketing industry ...
CMS Wire3d
PartnerCentric’s FUSE Product Suite Expands to Identify and Maximize Paid Placement Success
Groundbreaking Capability Removes the Mystery of Paid Placement ROI, Creating New Growth Opportunities for Marketers NEW YORK--(BUSINESS WIRE)--PartnerCentric, a leader in performance marketing, ...
Datacenter Dynamics1dOpinion
Channel partnerships are the key to AI’s ‘killer application’
Channel partnerships improve customer satisfaction by reducing the complexity of AI implementations. Quantiphi, one of Nvidia ...
Amdocs Limited (DOX): A Diversified Software Leader for Retirement Portfolios
Safe Tech Stocks To Consider. In this article, we are going to take a look at where Amdocs Limited (NASDAQ:DOX) stands ...
Customer Service Is Changing: Here’s What You Need To Know About Pricing
In the world of customer service, innovation isn't limited to technology— it's also reshaping how businesses pay for the ...
Hosted on MSN3d
What is Brand Publishing?
In this digital world, where customers get everything from every corner, companies must innovate to be visible and find ways ...
30 Big Companies That Hire Remote and Hybrid Workers
While some companies are reverting to pre-pandemic policies and requiring staff to return to the office five days a week, others remain committed to work-from-home and hybrid arrangements.
HR Magazine3d
Comms to the rescue: How to boost HR's reputation
How can HR leaders build a better reputation for the function, and educate their organisations about what HR is, and does? Honey Wyatt consults both HR and internal communications professionals, to ...
Every Business Collects Customer Feedback—Now What?
In this article, I’ll outline what's at stake and provide the practical strategies that any leader can implement to take ...
TMCnet3d
Sinch Unveils New Survey on the Future of Customer Communication
Marking the 175th Anniversary of the Invention of the Telephone, Sinch Highlights Key Trends and Innovations Shaping the Next Era of Customer Engagement. ATLANTA and STOCKHOLM, Oc ...