Cisco Systems was upgraded to Overweight from Neutral by J.P. Morgan due in part to a recovery cycle in enterprise networking. Read more here.

PHILADELPHIA - The Eagles' Fred Johnson was asking earlier this week if Jacksonville safety Andre Cisco received a fine for going low and putting his helmet in ...

The US government's CFPB sent an email with a simple directive: “Do NOT conduct CFPB work using mobile voice calls or text ...

The Consumer Financial Protection Bureau tells workers to reduce use of cellphones for work due to risk from China-linked ...

RingCentral has inked partnerships with a variety of legacy PBX and telecommunication service providers to deliver co-branded UCaaS solutions to approximately half of the 400 million on-premises phone ...

Contact center agents have tough jobs – talking to people who are confused or frustrated and trying to solve their concerns while also maintaining a position as the public face of the company and also ...

Any organizations that bought URWB access points through an unsupported channel are advised to contact the Cisco Technical ...

The FBI informed the attorney, Todd Blanche, last week that the hackers were able to obtain some voice recordings and text ...

B2B marketers' plans for AI, Nike needs to fix finances and reputation, why Walmart works with creator brands, Reddit breaks ...

Techopedia explores six companies that are using AI-driven call centers, with generally positive results. We expect this to ...

RIDGELAND, Miss.--(BUSINESS WIRE)--C Spire has been named Service Provider of the Year and Regional Partner of the Year: ...