Two Optus customers have accused the embattled telco of trapping them in a complaint "merry-go-round", as more people demand compensation over lengthy service outages and other serious issues. The ...

Optus has suffered yet another network outage, this time impacting around 14,000 customers in southeast Melbourne. The outage, which took place on Wednesday, was reportedly caused by an “aerial fibre ...

An inquiry into Optus’ emergency services telephone number outage in Australia, which resulted in two deaths, revealed a ...

A network server failure is behind a lengthy outage impacting around 95,000 Optus NBN customers in Brisbane and parts of Queensland. The outage began in the "early hours" of Wednesday, based on posts ...

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“Optus confirms that mobile services in the Frankston and Mornington Peninsula areas of Victoria have now been fully restored following a suspected vandalism incident earlier today,” the telco said in ...

Australian mobile carrier Optus suffered yet another network outage this week, which it has blamed on vandalism to its infrastructure. The outage impacted around 14,000 users near Melbourne, and comes ...

Optus says services have been restored after outages were reported across Brisbane and into south-east Queensland. The provider apologised for the inconvenience but has not said how widespread the ...

SYDNEY: Australia's Optus suffered a service outage on Wednesday morning (Nov 26), two months after a broader disruption that was said to have caused four deaths when customers failed to get timely ...

In a statement on its website, Optus said they were aware of an issue impacting some NBN services across the River City region and in certain parts of Queensland. “Optus fixed line services, both ...

More than 14,000 Optus customers were left without coverage on Wednesday morning and unable to phone emergency services amid the “significant” outage, which affected people in Frankston and the ...

The outage was first reported about 8.30am on Wednesday and lasted until 7.30pm. A message on the Optus website said the company was aware of an outage impacting customers across Brisbane and certain ...