In today's fast-paced digital landscape, creating a seamless and unified app experience is no longer a luxury—it's a ...

Dreamforce 2024 prompted some complaints and compliments from SFGATE tech reporter Stephen Council, who attended the ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Vantage Discovery today announced the launch of its inaugural app on Salesforce Commerce Cloud at Dreamforce 2024. This solution enables Commerce Cloud customers to seamlessly upgrade from ...

Asymbl's agent action for Agentforce can be integrated into the customer's existing Salesforce agents in Agent Builder or discovered on Salesforce AppExchange, the leading enterprise cloud marketplace ...

Salesforce co-founder and CEO Marc Benioff discusses the launch of Salesforce's new generative AI tools known as "agents" and says Slack's data security is "rock solid." He speaks with Emily Chang at ...

AI can transform your CX strategy by enabling a unified customer experience and ensuring consistency and personalization ...

These brands tend to hold number one or two share in their categories ... Although Hormel’s dedicated salesforce provides some benefits, we don’t think it is a source of competitive edge. Competitors ...

Wyndham Connect is allowing hotel owners to connect by SMS with hotel guests prior to arrival and offer them early check-in.

During Salesforce Dreamforce 2024 in San Francisco, CEO Marc Benioff says Agentforce AI agents are better than Microsoft ...

Hallucinations are still a reality. How do customers make a decision on what's an acceptable level of risk for them?