Former Salesforce co-CEO Bret Taylor has embarked on a new journey as the co-founder of Sierra, a startup building customer experience AI agents, which Taylor thinks have the potential to ...

“Built on Salesforce’s trusted ... a rep wraps up their morning global support call, and before they can even grab a cup of coffee, a team of AI agents has automatically helped hundreds ...

Alpesh Patel, a Senior Salesforce Developer at the Maryland Health Benefit Exchange (MHBE), has been instrumental in driving ...

The Redmond, Washington-based tech giant also demonstrated how its AI agents could transform customer service. The announcement follows Salesforce Inc’s CRM unveiling its AI tools in September ...

Marc Benioff, CEO of Salesforce CRM, took to social media on Tuesday to criticize Microsoft Corp MSFT for rebranding its Copilot as “agents ... Microsoft Office assistant, suggesting that ...

Salesforce Call and Put Volume: 30-Day Overview Salesforce provides enterprise cloud computing solutions. The company offers customer relationship management technology that brings companies and ...

Salesforce CEO Marc Benioff on ... that the ability to create AI-powered "autonomous agents" with Copilot — the company's AI digital assistant — would be in public preview next month.

(GeekWire File Photo / Todd Bishop) AI agents are reigniting the competition between Microsoft and Salesforce ... to take AI beyond the realm of assistant, giving the technology the ability ...

Salesforce CEO Marc Benioff says he has never been as excited about anything in his career as he is about the latest ...

Salesforce co-founder and CEO Marc Benioff took to his personal X account last night to criticize Microsoft’s AI assistant Copilot ... s new enterprise AI agent builder tool.