Driving workforce productivity: Dayforce AI Agents proactively anticipate scenarios such as a paid time off request, HR case creation, or other common business processes. By understanding employee ...

New research from Salesforce finds people walk away from one-third of customer service interactions empty handed. But Gen Z ...

Salesforce's Alice Steinglass explains how Agentforce for Developers can help an enterprise craft and deploy AI agents that will help businesses automate work.

Wells Fargo upgraded Twilio (NYSE:TWLO) to Overweight from Equal Weight, while downgrading Sprinklr (CXM) Five9 (FIVN). Analysts led by Michael Turrin said they favor ServiceNow (NOW) over Salesforce ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

Business communications service provider Dialpad Inc. today announced the launch of Dialpad Support, a complete ...

CHICAGO, Nov. 12, 2024 /PRNewswire/ -- Natterbox, a global leader in cloud contact center ... AI Call Coaching product, AI Assist leverages powerful generative AI capabilities to eliminate post-call ...

Snowflake Intelligence will provide an interface to design ‘data agents’ to help generate insights from enterprise data and ...

Jensen Huang believes that over the next four or five years, the data center ... to the Salesforce platform. This would in ...

The SaaS provider is looking to bring AI agents to its customer and IT service segments after reporting $2.7 billion in ...

LinkedIn says Hiring Assistant is the platform’s first AI agent Hiring Assistant is currently available to a select group of customers LinkedIn is also introducing an AI coaching feature to Premium ...

LinkedIn has recently launched Hiring Assistant, a new AI-driven tool designed to streamline recruitment processes by automating several routine tasks. Aimed at supporting recruiters and hiring ...