Salesforce (NYSE: CRM), the world’s #1 AI CRM, has announced the general availability of Agentforce, a new layer on the ...

With Agentforce, Salesforce is launching a tool to let any organization build their own AI agents. With its announcement in ...

While Salesforce has, with the recent launch of Agentforce, made agents very much the topic du jour, retailers are getting into the subject, says Michael Affronti, SVP and General Manager for the firm ...

HubSpot faces strong competition from Salesforce, Microsoft, Oracle, SAP, and others both large and small. We believe the legacy providers are most at risk for market share loss, but we also believe ...

This is an example of Sendbird Support Chat for React, implemented using Sendbird UIKit. Sendbird Support Chat: Salesforce Connector is a Sendbird Chat integration into your existing Salesforce ...

In the globalized world of construction, language shouldn’t be a barrier to getting projects done effectively. For ...

In the world of social impact, where corporate responsibility intersects with purposeful leadership, Jeremy Brown has forged a unique path. The founder of Social Impact World, Brown’s journey began ...

We list the best customer experience (CX) tools, to make it simple and easy to collect customer feedback to help provide ...

Recent investments in contact center AI are reshaping the industry with better response times, issue resolution and enhanced customer service experiences.

As an accountant in 2024, you need the best tools in the accounting industry [1] to stay ahead of the game. From managing client data and deadlines to ...

Anthropic last month took the lead in providing early access to basic AI agents for the masses. This is a huge leap forward from the chat bots that have dominated early generative AI.

Choosing the best project management software for your business requires finding the features that best support your needs ..