Forrester 拥有200多位分析师、高级数据研究员和顾问，为客户提供全方位服务。 Forrester 的客户主要来自银行、保险、财富管理、零售、公用事业、政府及高新科技等行业。

When organizations aim to conquer the complexity of today’s market, they turn to Forrester. Sixty-one of the Fortune 100 trust us to provide strategic clarity, operational alignment, and innovative solutions …

简介 Forrester 作为全球最具影响力的独立研究咨询公司之一，提供与中国市场相关的研究洞察、市场趋势和最佳实践，例如：中国客户体验趋势、科技厂商在中国的本土化策略、中国科技市场展望等。

Forrester analysts use briefings to learn about changes in markets, providers, and services. To increase their understanding of your business, the analyst will ask you clarifying questions.

Guide to learn how to leverage new or existing journey maps to spur investment and interest in CX, as well as boost performance.

Apr 21, 2016 · AI Access puts Forrester’s trusted insights at your fingertips. Validate your strategy, align your team, and get instant advice grounded in proprietary research — no digging, no delays. It’s like …

In this episode, Senior Analysts Alla Valente and Cody Scott walk through the new Forrester Continuous Risk Management Model, a more holistic and business-centric risk management approach.

The Summit features 50+ interactive sessions that reveal the latest B2B research and insights, intimate breakout sessions with Forrester analysts on niche topics, and customer case study presentations — …

This event will provide a chance for me to meet one on one with Forrester analysts and gather unbiased, evidence-based research to bring back to our organization.

Forrester’s CX Index™ 2019 results reveal that more brands are inching forward along their CX transformation journey. But these are early days yet, and most firms are stagnant.