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  1. What is ServiceNow? - ServiceNow

    Yes, ServiceNow is a modern CRM, not a traditional one. It is an AI-first, workflow-driven platform that unifies sales, order management, customer service, and field service on a single system.

  2. What is ServiceNow and what does it do? - TechTarget

    Feb 15, 2024 · ServiceNow's cloud-based, AI-driven Now platform helps businesses automate and manage enterprise processes. Learn how it supports digital transformation.

  3. What Is ServiceNow? A Complete Guide for 2025 - CX Today

    Apr 7, 2025 · ServiceNow has come a long way from its early days specializing in IT service management (ITSM) and helpdesk workflows. Today, the cloud-based platform-as-a-service …

  4. What is ServiceNow? (The Best Explanation You’ll Ever Hear)

    You'll learn what ServiceNow is, what it does, how it works, and how it can help you launch a career in IT — even if you're not technical.

  5. What is ServiceNow Tool? Use & Reporting Tutorial - Guru99

    Feb 27, 2025 · ServiceNow is a cloud-based software platform for IT Service Management (ITSM) which helps to automate IT Business Management. It is designed based on ITIL guidelines to …

  6. What is ServiceNow – An Overview of the Features and …

    Jan 6, 2025 · ServiceNow is a cloud-based software platform which provides technical management support to large corporations. Using machine learning, ServiceNow leverages …

  7. What is ServiceNow? A Beginner’s Guide to ITSM and Workflow …

    Feb 7, 2025 · ServiceNow is a cloud-based platform that provides IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) solutions. It …

  8. What is ServiceNow and what does it do? | Definition from …

    Nov 21, 2025 · The ServiceNow platform is called Now, and all of ServiceNow's products are built into it. The platform provides a singular technology stack for multiple enterprise departments, …

  9. ServiceNow Review 2026: Features, Pricing, Pros and Cons

    Dec 9, 2025 · A practical ServiceNow review covering pricing, capabilities, and user feedback. Find out if it’s the right platform for your team.

  10. Introduction to ServiceNow platform: Key features and benefits ...

    Nov 13, 2024 · In this way, the ServiceNow tool acts as a powerful extension to efficiently maximize your organizational tasks and processes. What is ServiceNow used for in practice? …