What Are the Key Characteristics of Services?
3:19
YouTubeSabine Benoit
What Are the Key Characteristics of Services?
Have you ever wondered what truly differentiates services from products? Find out in just 3 minutes, backed by scientific research! This video explores the distinction between goods and services using the iHip framework: intangibility, heterogeneity, inseparability, and perishability. While these traits traditionally define services, examples ...
90.1K viewsJun 18, 2017
IT Service Operations Management
Hospitality at its best 🎯 customer service needs to be top priority. It’s all about giving the customer attention, their space, and as much knowledge about your product as possible, which builds confidence, trust and comfort for them. From that point on it’s in their hands. #hospitality #customerservice #lunch #brickell #miami
0:52
Hospitality at its best 🎯 customer service needs to be top priority. It’s all about giving the customer attention, their space, and as much knowledge about your product as possible, which builds confidence, trust and comfort for them. From that point on it’s in their hands. #hospitality #customerservice #lunch #brickell #miami
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